Saturday 17 April 2021
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.theguardian - 2 month ago

Why can t I get a refund after returning a £500 KitchenAid mixer?

It seems to be stuck at Heathrow and the company is blaming BrexitI fancied one of those KitchenAid mixers that Mary Berry uses and, wanting to avoid Amazon, I ordered it directly from the company’s website. The system failed as I was paying, so I began again. Seconds later, an email arrived confirming I had ordered two mixers at £500 each.I called customer services immediately and was told that the order had been processed and shipped. Within 10 minutes? Warehouse staff must hold a speed record. Continue reading...


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