Tuesday 18 December 2018
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.theguardian - 12 days ago

I was charged £231 for car hire insurance I didn t need

Easirent made a mistake, but then refused to give me a refundI am a regular customer with Easirent and recently paid £119.54 to hire a car from Manchester airport. When I arrived to collect it, I was told that, as I had hired cars for more than 90 days the previous year, I had to take out excess insurance costing £231, even though I had annual cover with insurance4carhire. When I asked to see proof of my rental history the clerk told me he couldn’t show me, so I had no immediate alternative but to pay up. Continue reading...

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